Thursday, January 17th, 2019

S Shopper Stories


THE CROSSINGS AT HARBOUR VIEW AND OAKBROOKE

Two local communities redefine senior living

by Christine Knapp


Kaye Albin

Kaye Albin

Social isolation for seniors in the 21st century is becoming a chronic situation in America. Independent living and assisted living communities provide seniors the help and care they need while also providing fun ways for them to socialize. The Crossings at Oakbrooke in Chesapeake and The Crossings at Harbour View in Suffolk, both a part of Harmony Senior Services, are beautiful communities that allow seniors the freedom and flexibility needed to enjoy life. Parties, happy hours, and holiday festivities are just a few activities that residents enjoy. Residents also frequently take outings to local restaurants, shopping malls, and even the Spirit of Norfolk. Within its walls, bridge groups, luaus, casino nights, and group fitness classes take place, led by life enrichment teams.

Kaye Albin, Director of Sales and Marketing at Oakbrooke, is proud of the beautiful new facility. “There is a theater that shows movies two times a day, a café, libraries, a game room, a hair salon, on-site physical therapy, a bistro, and three dining rooms,” she says with a smile. “Furry friends are also welcome! Our independent living community is more amenity-focused . There is a 24-hour concierge available for emergencies to ensure safety in the facility as well. For our assisted living residents, more hands-on care is provided. Seniors receive assistance with medication, three meals each day, laundry service, housekeeping, maintenance. Each resident also has a customized care plan that nursing and personal care staff perform daily. Our goal is to provide services and care that helps reduce risk as much as possible.”


The Crossings at Oakbrooke. Photo courtesy of  Noland Design Studio

The Crossings at Oakbrooke. Photo courtesy of Noland Design Studio


The Crossings at Harbour View in Suffolk and The Crossings at Oakbrooke in Chesapeake offer apartments for both independent living and assisted living, as well as memory care services. Each community has it own unique feel and look, so tours are encouraged. During a tour, staff members sit down and listen to the needs of the family. Finances are discussed, including different payment options and resources to help the family during the transition.

“This is not just a tour,” Sarah Weidner, Sales Associate at The Crossings at Harbour View, says. “We work through the entire process with the family. We can recommend movers, downsizing companies, and even specific realtors. We will take each family around the community, but no two tours are the same. We show them what will work best for their unique situation.”

In addition to providing care and a sense of belonging to seniors, both communities also assist younger adults who are caring for their aging parents.


Christel Hoy

Christel Hoy

“Studies show that half of all caregivers suffer from depression and burnout,” Sarah explains. “Caregiver stress is a real thing, so we’re here for the entire family. The parent needs social interaction while the family needs support. They are usually juggling a job, raising young children and taking care of their aging parents, all at the same time. Therefore, we often see social withdrawal in the adult child: they become exhausted, fatigued, and even angry. They also tend to neglect their own health because they’re always on the run. We’re here to help everyone find a solution.”


“For our assisted living residents,
more hands-on care is provided.
Seniors receive assistance with medication,
three meals each day, laundry service, housekeeping, maintenance.
Each resident also has
a customized care plan that nursing
and personal care staff perform daily.”

— Kaye Albin


Both communities offer five different floor plans in the independent living area, including one and two-bedroom apartments ranging from 641 to 1,331 square feet. They boast modern kitchens with granite countertops and stainless steel appliances, floor plans with high ceilings, and bathrooms with gorgeous walk-in showers and grab bars. The spacious floor plans include beautiful patio and balcony options to choose from as well. Each unit has a stackable washer and dryer.

On the assisted living side, large windows and ample kitchens with full-size refrigerators and microwaves give the apartments a cozy feel. Studio options are available, including one bedroom and two bedroom/two bath options.

About a year after her husband died, Shirley Habel started searching for senior living in the area to be closer to her family.

“We looked at about 12 different places and then we came to The Crossings,” Shirley recalls. “It was so friendly. I said, ‘This is it.’”

One of the people who made her feel welcome was fellow resident Ercelle Morris. Both women have become fast friends and participate in all that The Crossings has to offer.

“After a month, I felt like I belonged,” Ercelle declares.


The Crossings at Harbour View

The Crossings at Harbour View


Those interested in learning more about The Crossings may be hesitant to bring their parents to tour the facility during the holidays. However, now is the perfect time to do so! The facilities prepare a big Thanksgiving dinner in November and then launch Harmony Holiday week –a whole week of festivities, orchestras, and auctions for fully-decorated Christmas trees where the proceeds are given to The Salvation Army of Suffolk.

“This is the perfect time of year to visit,” Sarah says. “Residents can invite their families to come here throughout the holidays to make them feel special. Usually, something is always going on here, and it’s good for families to see seniors being active and enjoying life!”

Additionally, with the recent storms and hurricanes, weather preparedness is always a priority.

“We have a great emergency plan set up,” Sarah explains. “When Hurricane Florence came, over 40 staff members stayed overnight to make sure the residents felt safe. We had food and water on site as well. We even had a control center for out-of-town families, so they could look on Facebook and see what was going on in Hampton Roads. Additionally, buses were on standby, just in case.”

Every Sunday in November, The Crossings in Chesapeake will host a Sweet Sunday Open House from 1:00 until 3:00 p.m. Those interested can call to schedule an appointment or just drop in for some sweet treats and a tour of the community. Harmony Senior Services recognizes the service of veterans, and the community entry fee is often waived for these members.

“The well-being of our residents is our top priority,” Christel Hoy, Director of Sales and Marketing at Harbour View, insists. “When someone chooses to become a member of our community, we do everything we can to make them feel they are at home.”




The Crossings at Harbour View

5871 Harbour View Blvd.
Suffolk, VA 23435

757-214-6279
http://www.thecrossingsatharbourview.com